Privacy Policy

1. Who we are

SmartBowl Cloud is a product of TouchMultimedia (“TouchMultimedia”, “we”, “us”), the data controller responsible for the personal data collected through this website. You can reach us at support@touchmultimedia.com or at touchmultimedia.com.

2. What data we collect

We only collect the information you voluntarily provide through our contact form:

• Your name
• Your email address
• The content of your message

We do not use cookies or tracking technologies to profile you, and we do not collect any special categories of personal data.

3. Why we use your data

The data you submit is used for the sole purpose of responding to your information request. We do not use it for marketing, profiling, or any other purpose, and we never sell or share it with third parties.

4. Legal basis

We process your personal data on the basis of your consent, which you provide by ticking the acceptance box before submitting the contact form, pursuant to Art. 6(1)(a) of the General Data Protection Regulation (Regulation EU 2016/679, “GDPR”). You are free to withhold consent; in that case the form cannot be submitted.

5. Data retention

We keep your message and contact details only for as long as necessary to handle your request and any related follow-up, after which the data is deleted or anonymised.

6. Data sharing

Your personal data is processed by TouchMultimedia only. It is not transferred to or shared with third parties and is not transferred outside the European Economic Area, except where strictly necessary to operate the website (e.g. our hosting provider acting as a data processor on our behalf).

7. Your rights

Under the GDPR you have the right to access, rectify, erase or restrict the processing of your personal data, to object to its processing, to data portability, and to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal. You also have the right to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, please contact us using the details below.

8. Contact

For any question about this policy or how we handle your data, email us at support@touchmultimedia.com or reach out through our contact page.